Illuminatea

Enpixellment is oolong overdue.
Welcome to Illuminatea Sign in | Join | Help
in Search

Browse by Tags

All Tags » rants   (RSS)
  • A few thoughts on email

    Email clients need to be more intelligent. For example, I can appreciate the Request Read Receipt feature that Outlook/Exchange and other email systems offer; it makes sense in a corporate environment, or when sending correspondence with business partners. However, all bets are off once you starting emailing the Internet in general. Why, oh why, ...
    Posted to Devin on Earth (Weblog) by Devin on April 21, 2008
  • A letter to my bank

    Dear Big-Ass Bank, Many years ago, we switched our accounts to you from one of your competitors because they had crappy customer service and you did not. In fact, your customer service rocked our socks off. Sadly, it has become clear that you're more interested in trying to grab customers from other banks than you are in retaining your existing ...
    Posted to Devin on Earth (Weblog) by Devin on March 15, 2008
  • A letter to IT marketing people

    Dear IT Marketing people; You are required to immediately cease and desist from using the phrase ''perfect storm'' (example: ''the current regulatory environment creates a perfect storm for compliance vendors'') in any subsequent communications or materials. You may be under the delusion that it shows that you are hip and trendy, but all it ...
    Posted to Devin on Earth (Weblog) by Devin on October 23, 2007
  • How not to do customer service

    Apple sells gift cards that can be redeemed online or in their physical stores. So far, so good. Apple sells gift certificates for iTunes -- both phsycial and email versions. So far, so good. A friend got me a $50 Apple Gift Card for Christmas. So far, awesome. Apple won't allow my to use my Gift Card to buy songs off iTunes. ...
    Posted to Devin on Earth (Weblog) by Devin on April 8, 2007
  • Stop doing that to the language!

    Words mean things. If I have one word such as "request" that functions both as a noun and a verb, and I have another word such as "ask" that is a synonym for it as a verb, that does not mean that "ask" is a synonym for "request" when used as a noun. "Ask" is not a noun, dammit. How lazy does one ...
    Posted to Devin on Earth (Weblog) by Devin on February 13, 2007
Powered by Community Server (Personal Edition), by Telligent Systems