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New books!

WOrking on my latest book, Mastering System Center Data Protection Manager 2007 , was a long process. However, Monday I got to experience my favorite part of the writing process -- getting the box from the publisher with the author's copies. There's just Read More...
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A letter to IT marketing people

Dear IT Marketing people; You are required to immediately cease and desist from using the phrase "perfect storm" (example: "the current regulatory environment creates a perfect storm for compliance vendors") in any subsequent communications or materials. Read More...
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It's a good day

We had a nice even grey cloud cover with light rain this morning, providing a relief from the big nasty bright glowing ball of superheated plasma. I love this weather; it's why I live in Seattle. I've been having recurring headaches and back trouble, Read More...
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How not to do customer service

Apple sells gift cards that can be redeemed online or in their physical stores. So far, so good. Apple sells gift certificates for iTunes -- both phsycial and email versions. So far, so good. A friend got me a $50 Apple Gift Card for Christmas. So far, Read More...
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bps

Big conference, lots of geeks. With two laptops and a Windows Mobile cellphone, I'm not at all unusual here. The conference organizers have wisely established free Wi-Fi for us all. Well, guys, that's a great start, but how about you give us some Read More...
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Boy, I wasn't kidding...

...in my last post when I said this was the year of the outage. About the time Steph and I tried to get the domain controller back online, we had a completely unrelated bit of breakage take down the blog server for another several weeks. Finally tracked Read More...
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2006 is the Year of the Outage

It's been an awfully long time since I last posted, hasn't it? As you may have guessed by now, it is because of, yet again, another computer outage at home. In this case, my Windows domain controller hard drive died. Dead. Kaput. Spins No More. Read More...
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RSS feed glitch

Whoa! I just now saw that folks on the LJ feed (possibly on the RSS feed) got to see the Firefly review I did all over again. Sorry about that; it wasn't intentional! (I was just fixing a couple of transcription errors that kept the hyperlink to Nick's Read More...
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The inevitable upgrade glitches

There are a couple of glitches on the site relating to the upgrade. One of them is extremely annoying and I'm trying to track it down, the others are just minor pains in the butt: In the ugprade from ASP.NET 1.1 to ASP.NET 2.0, your old cookies may Read More...
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