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A few thoughts on email

Email clients need to be more intelligent. For example, I can appreciate the Request Read Receipt feature that Outlook/Exchange and other email systems offer; it makes sense in a corporate environment, or when sending correspondence with business partners. Read More...
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How not to do customer service

Apple sells gift cards that can be redeemed online or in their physical stores. So far, so good. Apple sells gift certificates for iTunes -- both phsycial and email versions. So far, so good. A friend got me a $50 Apple Gift Card for Christmas. So far, Read More...
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